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I see that there are sparks inside at the motor. Is that normal?

The sparks you see at the motor when looking in at the blender port is all normal. They’re caused by the carbon/brush and the commutator and will most likely decrease once ”trimmed in”. Do not worry for them to wear down and need replacement. Our machines are built to last.

The only reason for caution is if something has leaked in to the motor. Then we recommend to send in the machine for replacement of the motor.

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