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I see that there are sparks inside at the motor. Is that normal?
The sparks you see at the motor when looking in at the blender port is all normal
Why does the machine keep stopping?
This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the…
The machine switched off. Why?
This may be because the digital overload protection has been triggered. Set the machine to “Off” and then start the…
How does the motor cool down? Does it need to “rest”?
The motor cools down through air intakes and air outlets in the base of the machine
What is included in the basic package?
The basic package is what we call the package you buy that contains the Assistent Original machine
How should I store the different parts so that they last as long as the machine?
Avoid storing plastic parts in sunlight. This can dry the material out and shorten the part’s service life
Why are there two power outlets?
The power outlet that is used most is connected to the extremely efficient gearbox making the machine extremely powerful
How do I clean the machine?
Always unplug the machine before cleaning. Wipe the machine down whenever it has been used
How do I clean the accessories?
Here you can see the washing instructions that apply for each of the accessories.. …